Refund & Returns Policy
At Avant Perfumes, we want you to love what you wear. While most of our products are non-returnable due to hygiene and safety reasons, we’re here to help if something isn’t right.
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Non-Returnable Items
Due to the nature of our products, we do not accept returns or exchanges for:
- Full-size perfumes (Eau de Parfum)
- Body mists
- Discovery sets (sample vials)
This policy is in place to maintain the safety, quality, and integrity of our fragrances for all customers.
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Returns Only Accepted If:
We will offer a replacement or refund only under the following conditions:
- The item arrived damaged or leaking
- You received the wrong product
- The item is missing from your order
To initiate a return or refund for these reasons, please contact us within 48 hours of delivery at email@avantperfumes.store with the following:
- Order number
- Clear photos of the item (including outer packaging)
- Description of the issue
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Refunds (If Approved)
- Refunds are processed to your original payment method within 5–7 business days after approval.
- In some cases, we may issue store credit instead of a cash refund.
- Shipping charges are non-refundable unless the issue is caused by us.
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Replacement Policy
If your item is eligible, we may offer a free replacement instead of a refund — especially in cases of breakage or wrong items.
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Cancellations
- Orders can only be canceled within 1 hour of placement.
- Once shipped, we are unable to cancel or modify the order.
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Our Promise
Every product is quality-checked before shipping. We ensure secure, hygienic packaging and work only with trusted courier partners.
For any queries, feel free to reach out at email@avantperfumes.store. We’re here to help, always.